Service Technician (Ontario)

At Les Équipements Lapierre, we have been innovating for many years in the manufacturing of high-performance, durable, and custom maple sugaring equipment. As a leader in our industry, we are recognized for the quality of our products and our commitment to supporting maple producers in their success.
Today, we are looking to welcome a Service Technician to strengthen our presence in Ontario and provide our customers with reliable, professional, and personable support.

Why this position is perfect for you :

• You’ll be our customers’ hero: your expertise ensures that every intervention inspires confidence, support, and satisfaction.
• You’ll put your skills to work: mechanics, hydraulics, electricity, pneumatics—your knowledge will be fully used, and you’ll keep learning every day.
• You’ll become a reference in the field: you’ll be the go-to expert for installing and repairing maple sugaring equipment in your region.

Your responsibilities :

• Install, repair, and maintain maple sugaring equipment at customer sites and provide after-sales service.
• Diagnose problems, recommend solutions, and carry out necessary repairs.
• Verify the proper functioning of newly installed or repaired equipment.
• Perform modifications and adjustments on existing installations.
• Find effective solutions to challenges encountered in the field.
• Deliver fast, professional, and courteous customer service.
• Participate in on-call rotations outside regular working hours when required.
• Provide technical advice to ensure optimal use of equipment.
• Complete various reports: repair sheets, billing information, inventory tracking, etc.
• Perform any other related tasks required to ensure the smooth operation of the service department.

Profile sought :

• Valid driver’s license (required).
• Technical knowledge in mechanics, pneumatics, hydraulics, and electricity.
• Experience or knowledge in maple sugaring: a strong asset.
• Bilingual in English and French: an asset.
• Strong customer service skills, autonomy, problem-solving ability, and resourcefulness.
• Comfortable with physical work and frequent travel.

Send your application today to rh@elapierre.com or contact our HR team at 819-548-5454 ext. 6501.